Contact Us
We'd love to hear from you
At AFREEN by Toor, we're passionate about sharing the beauty of South Indian ethnic jewelry and providing exceptional customer service. Whether you have questions about our handcrafted pieces, need assistance with an order, or want to learn more about our heritage-inspired collections, we're here to help.
Get in Touch
We strive to respond to all inquiries within 24 hours during business days. Here's how you can reach us:
📧 Email Support
For all inquiries, orders, returns, and customer service:
Response time: Within 24 hours
📍 Location
We are proudly based in:
Sacramento, California, United States
Bringing South Indian heritage to the heart of California
Follow our jewelry journey and styling inspiration:
Behind-the-scenes content, new arrivals, and customer photos
🎵 TikTok
Watch our jewelry styling videos and cultural stories:
Quick styling tips, jewelry care, and heritage moments
What We Can Help You With
- Product Information: Details about our South Indian jewelry collections, materials, and craftsmanship
- Order Assistance: Help with placing orders, tracking shipments, and delivery questions
- Returns & Exchanges: Guidance on our return policy and processing returns
- Custom Requests: Inquiries about personalized or custom jewelry pieces
- Sizing Help: Assistance with ring sizes, bangle measurements, and fitting guidance
- Care Instructions: Tips on maintaining and caring for your AFREEN jewelry
- Wholesale Inquiries: Information for retailers interested in carrying AFREEN pieces
- Press & Media: Media kits, brand information, and collaboration opportunities
Before You Contact Us
To help us assist you more efficiently, please have the following information ready when contacting us:
- Order Number: If your inquiry is about an existing order
- Product Details: Name or description of the jewelry piece you're asking about
- Photos: For returns or quality concerns, clear photos help us assist you faster
- Specific Questions: The more details you provide, the better we can help you
Business Hours
Customer Service:
- Monday - Friday: 9:00 AM - 6:00 PM (PST)
- Saturday: 10:00 AM - 4:00 PM (PST)
- Sunday: Closed
Note: We may respond to emails outside business hours, but guaranteed response times apply during business hours only.
Visit Our Website
Explore our complete collection of handcrafted South Indian jewelry:
🌐 Website: afreen.store
🛍️ Shop Collections: afreen.store/collections
📦 Track Your Order: Check your email for tracking information or contact us with your order number
Connect With Our Community
Join the AFREEN family and be part of our journey celebrating South Indian heritage through jewelry:
🔗 All Our Links in One Place
Find everything AFREEN - social media, collections, and more:
Your central hub for Instagram, TikTok, website, and latest updates
Our Commitment to You
Every interaction with AFREEN by Toor reflects our dedication to exceptional customer service and cultural authenticity. When you contact us, you're not just reaching a business – you're connecting with artisans and jewelry enthusiasts who are passionate about sharing the beauty of South Indian tradition through modern, elegant designs.
We believe in building lasting relationships with our customers, and every email, every question, and every conversation is an opportunity to share our love for handcrafted jewelry and cultural heritage.
AFREEN by Toor
Email: support@afreen.store
Linktree: linktr.ee/afreenbytoor
Instagram: @afreenbytoor
TikTok: @afreenbytoor
Sacramento, California, United States
Website: afreen.store
Thank you for choosing AFREEN by Toor. We look forward to being part of your jewelry journey and sharing the timeless beauty of South Indian craftsmanship with you.