Ordering

How to place, change or cancel an order.

How do I place an order?

Browse the collections, add the pieces you want to your cart, and check out. You will get a confirmation email with your order number as soon as the order is placed.

Can I change or cancel my order?

Contact us at support@afreen.store as soon as you can. Orders are processed within 1 to 2 business days, so we can usually help if you reach us before it ships.

Shipping

Rates, delivery times and tracking.

How much does shipping cost?

Shipping is $14.99 on orders under $75, and free on every order of $75 or more. The same rate applies worldwide.

How long will my order take to arrive?

Orders are processed within 1 to 2 business days, then take 6 to 12 business days in transit. Every order ships with tracking.

Offers

Discounts that apply automatically at checkout.

Do you offer any discounts?

Buy any 3 pieces and save 15%, applied automatically at checkout. We also run limited-time offers from time to time, which show in the banner on the homepage while they are live. Only one automatic discount applies per order, and you always get whichever saves you more.

Where is your jewellery made?

Every piece is handcrafted in India, in kundan, polki, antique and diamanté finishes.

Returns

What qualifies, and how long you have.

Can I return an item?

Returns must be started within 7 days of receiving your order. The piece must be unworn, in its original packaging, with all components included and the security seal intact.

What cannot be returned?

Anything that has been worn, or any piece where the security seal has been broken or tampered with. Those are sent back to the customer.

Payment & tracking

How to pay, and how to follow your parcel.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay, Apple Pay and Google Pay.

How do I track my order?

Use the Track Your Order page in the menu. Enter your order number and the email you ordered with, or your tracking number directly.

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition

  • Crafted for Now, Rooted in Tradition